Returns Policy
All of our items are second-hand and pre-loved, so they may show signs of previous use, including minor marks, blemishes or general wear and tear. We will do our best to show the condition of each item clearly in the photographs and description.
If you would like to see additional photos or check the condition of an item before purchasing, please get in touch through our Contact page and we’ll be happy to help.
If you wish to return an item, please contact us within 14 days of receiving it.
Items must be returned in the same condition in which they were received. Returns outside this period may be considered at our discretion.
Delivery charges are non-refundable except where we are legally required to refund them under your statutory consumer rights. Any additional or upgraded delivery charges are non-refundable.
This policy does not affect your statutory rights if an item is faulty, damaged or not as described.
Request a return
Sign in using the email address you used to place your order and the verification code sent to your email. Select your order, choose the items you wish to return, and follow the steps to submit your request. We’ll review your request and contact you with the next steps.