Refund policy

All of our items are second-hand and pre-loved, so they may show signs of previous use, including minor marks, blemishes or general wear and tear. We will do our best to show the condition of each item in the photographs and description.

If you would like to see additional photos or check the condition of an item before purchasing, please get in touch with us through our Contact page and we’ll be happy to help.

If you wish to return an item, please contact us within 14 days of receiving it.

Items must be returned in the same condition in which they were received. Returns outside this period may be accepted at our discretion.

Any refund will be made in accordance with your statutory consumer rights. Where applicable, the original standard delivery charge will also be refunded. Any delivery charges are non-refundable.

This policy does not affect your statutory rights if an item is faulty, damaged or not as described.